Right of withdrawal
You have the right to withdraw from the contract within a period of 14 days without giving any reason.
The withdrawal period shall expire 14 days from the day on which you or a third party indicated by you, other than the carrier (unless a carrier not offered by us has been indicated by you), takes physical possession of the goods. If your order is delivered in multiple shipments, the withdrawal period expires 14 days from the day on which you or a third party indicated by you, other than the carrier (unless a carrier not offered by us has been appointed by you), takes physical possession of the last good/shipment.
To exercise the right of withdrawal, you must notify us Beltraco Benelux B.V., Biestkampweg 21, 5249 JV ROSMALEN (NL), tel. no. +31 (0)73 645 03 43, info@beltraco.nl of your decision to withdraw from the agreement by means of an unequivocal statement (e.g. in writing by post or e-mail). You may use the attached model withdrawal form for this purpose, but are not obliged to do so.
If you withdraw from the contract, we will refund all payments made by you up to that point, excluding delivery costs, without delay and in any event no later than 14 days after we have been informed of your decision to withdraw. We will reimburse you using the same means of payment with which you made the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such reimbursement. We may delay repayment until we have received the goods back, or until you have demonstrated that you have returned the goods, whichever comes first.
You shall return or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate the decision to withdraw from the contract to us. You are on time if you return the goods before the 14-day period has expired.
If possible, please return the goods in their original packaging.
You will have to bear the direct cost of returning the goods. The costs are estimated at around EUR 15.
You are only liable for the depreciation of the goods resulting from the use of the goods beyond what is necessary to establish the nature, characteristics and functioning of the goods.
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